NATIONWIDE SHIPPING R99 | FREE ON ORDERS OF R1000 OR MORE
All of our jewellery is packaged in a branded RAFAELA LEAH gift box or pouch and accompanied by a care instruction information card. A branded gift bag is available as an optional purchase.
All orders will require a signature on delivery. Unfortunately we do not ship to PO Boxes, please provide us with a physical address for delivery.
Once your order has been processed, you will be notified via email when your purchase has been shipped.
We aim to dispatch all orders within 1-2 working days of you making your online purchase.
All orders are sent next day service and will arrive 1-3 days (to main centres within South Africa) after dispatch.
If for whatever reason an item ordered and processed is no longer available in stock, we will inform you by email . If any item cannot be delivered within the proposed shipping timeframe as mentioned above, we will inform you of the reason for delay, along with a proposed delivery date.
Deliveries to outlying or remote area’s may take longer.
If an order is returned to us due to the postal or courier service not being able to complete the delivery for any reason, the customer will be responsible for the repeat delivery costs.